1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity.

Preferred Education:  Preferred knowledge of cash posting and charge correction functions.   Prior knowledge of refund processing. Data entry experience.  Strong willingness and ability to learn a new system. Knowledge and working experience with ICD9 and CPT4 coding systems. Working knowledge of Microsoft Office especially EXCEL/WORD.

Preferred Education, Experience and Skills:  Preferred knowledge of cash posting and charge correction functions.   Prior knowledge of refund processing. Data entry experience.  Strong willingness and ability to learn a new system. Knowledge and working experience with ICD9 and CPT4 coding systems. Working knowledge of Microsoft Office especially EXCEL/WORD.

Required Skill/ability 5:  

Demonstrated record of excellent attendance and punctuality. Proper demeanor and attire.