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Lead Student Account Rep/Ops
Lead Student Account Rep/OpsAbout the OpportunityWorking under the supervision of the Assistant Director for Student Account Operations, the Lead Student Account Rep-Operations, provides the highest level of customer service (via in person, phone and virtual communications) and answers student, parent and third party inquiries regarding student financial matters. The Lead Student Account Rep-Operations ensures the highest level of compliance with federal, state and institutional policies while maintaining student account records with accuracy. The Lead Student Account Rep-Operations serves as the primary contact for third party vendors (i.e. c


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