1. Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. 2. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. 3. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. 4. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. 5. Completes and processes forms. May present account information at legal proceedings. 6. Performs clerical functions incidental to account activity.

Preferred Education:  Ability to speak Spanish preferred. Knowledge of EPIC system.

Preferred Education, Experience and Skills:  Ability to speak Spanish preferred. Knowledge of EPIC system.

Required Skill/ability 5:  Demonstrated record of excellent attendance, punctuality and time management. Professional attire.

Posting Position Title:  Account Assistant 3

Required Skill/ability 3:  Proficiency in providing superior customer service, including the ability to handle heavy telephone communication with patients, providers, insurance carriers, etc. in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally.

Work Week:  Standard (M-F equal number of hours per day)

University Job Title:  Account Assistant 3, Registrar

Required Skill/ability 1:  

Demonstrated knowledge and ability using computerized database systems and Microsoft Office Suite (especially Word and Excel). Ability to learn and adapt to new software applications.